Updating the barracuda firmware
The following is the official statement we received from the public relations group at Seagate: "Seagate has isolated a potential firmware issue in certain products, including some Barracuda 7200.11 hard drives and related drive families based on this product platform, manufactured through December 2008.
In some circumstances, the data on the hard drives may become inaccessible to the user when the host system is powered on*.
(This is the last release in the 10.3 series, no more 10.3 releases will be made for i386/amd64.) We really need "Your" help on NAS4Free https://translations.launchpad.net/nas4 ... Running 126.96.36.199 - Shigawire (revision 972) Did try an update to x64-Live CD-188.8.131.52.3460 but even after restoring the config file, I get network errors.
Producing and hosting NAS4Free cost money, please consider a donation to our project so we can continue to offer you the best. eg: PAYPALShould I, (will it help the error listed further on, if I do the HDD firmware upgrade) .will I just be digging myself another hole?
I called in to Barracuda and was promptly directed to their Warranty and License agreement. A little more probing and I discovered dozens of used Barracuda devices on e Bay available for a tiny fraction of the original price because they are ineligible for Barracuda's subscription firmware and updates.
In short, they will not renew or extend a warranty on their hardware products to anyone except for the original owner. This is upsetting, as these units are basically "bricked" from the manufacturer's perspective.
The rigid practice of not allowing ownership transfers is ridiculous. I am not a lawyer, but I would consult one on this case.
I did find a company, Barracuda Pro, that focuses on restoration and repair of these units, but I'm curious if any other admins are running their Barracuda Spam/Web Filters without updates in an unsupported capacity. It's not like the original owner sold this device, instead he was bought himself, including all rights, contracts and equipments.
Latest News: 2017-07-22: NAS4Free 184.108.40.206.4490 - released! (Mac wont see the NAS on etho2 with 220.127.116.11 ) back to Shigawire for now.
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We say series, as the potential list of affected drives is much larger than we first imagined when reports of drive failures escalated sharply in December.
I've sold and configured plenty of these, but was surprised to see that this unit's warranty lapsed by 6 months.
The company was acquired and this equipment came along in the transfer.
We were also informed that certain Seagate Free Agent Desk and Maxtor One Touch 4 storage solutions in the retail channel might be affected.